Last updated: 1 June 2025
1. Introduction
This Privacy Policy describes how Bek Apps, LLC (“Bek Apps,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal data when you visit https://bekapps.com or use any of our SaaS products, mobile apps, workflow-automation tools, AI-powered features, or related services (collectively, the “Services”). It also explains your rights under the European Union General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
2. Company Information
Bek Apps, LLC is a limited-liability company registered in the State of Delaware, USA, with its principal office at 1111B S South Governors Ave 29063 Dover, DE, 19904 USA. We operate in the United States and European Union member states. For privacy inquiries, email hello@bekapps.com.
3. Personal Data We Collect
Depending on how you interact with the Services, we may collect: a) personal identifiers such as name, email address, postal address, phone number, and account credentials; b) payment information processed by Stripe (we receive limited card details, billing address, and transaction metadata); c) device and usage data including IP address, browser type, operating system, timestamps, and clickstream logs; d) analytics data from cookies or SDKs recording feature engagement, error diagnostics, and performance metrics; e) device metadata for mobile or desktop apps such as OS version, hardware model, and unique device identifiers; and f) any content you submit—files, text, or messages—when using workflow automation, AI generation, or support channels.
4. Lawful Bases for Processing (GDPR)
We process personal data under one or more of the following lawful bases: a) Contract: to provide and fulfil the Services you request; b) Legitimate Interests: to improve, secure, and market our Services without overriding your rights; c) Consent: where you affirmatively opt-in, for example to receive marketing emails or non-essential cookies; and d) Legal Obligation: to comply with accounting, tax, or regulatory requirements.
5. Purposes of Processing
We use personal data to: a) authenticate and manage user accounts; b) deliver SaaS features, cloud storage, and AI outputs; c) process payments, subscriptions, and in-app purchases through Stripe; d) analyse product performance, diagnose errors, and develop new features; e) send transactional messages such as invoices, security alerts, or service updates; f) conduct marketing communications with your prior consent or where permitted by law; and g) enforce our Terms of Service, prevent fraud, and protect the security of users and the platform.
6. Cookies and Similar Technologies
We use first-party and third-party cookies, local storage, and pixels for functional, analytics, and advertising purposes. Functional cookies keep you logged in and remember preferences. Analytics cookies (for example, Google Analytics or Plausible) help us understand traffic patterns. Advertising cookies may be deployed only with your explicit opt-in consent. You can manage cookie preferences in our Cookie Policy or within your browser settings.
7. Data Retention
We retain personal data only as long as necessary for the purposes described above: account-related data for the life of your account plus six years for tax and audit requirements; analytics logs for up to twenty-four months; and support tickets for up to three years after closure. We may anonymise or aggregate data beyond these periods for statistical analysis.
8. Sharing and Disclosure
We do not sell personal data. We may share it with: a) trusted service providers and sub-processors such as Stripe (payments), AWS (hosting), email delivery services, and analytics vendors, bound by confidentiality and data-processing agreements; b) affiliates, advisers, auditors, or acquirers in connection with corporate transactions; and c) competent authorities when required by law or to protect the rights, property, or safety of Bek Apps, our users, or the public.
9. International Transfers
Our primary servers are in the United States, with optional EU data storage zones. When transferring personal data from the European Economic Area, the UK, or Switzerland to the United States, we rely on Standard Contractual Clauses or other legally recognised mechanisms to ensure an adequate level of protection.
10. Security Measures
We implement technical and organisational safeguards such as HTTPS/TLS encryption, access-control lists, network isolation, regular penetration testing, and encrypted backups. Despite these measures, no Internet transmission or storage system is completely secure; therefore, we cannot guarantee absolute security.
11. Your GDPR Rights
If you are located in the EEA, UK, or Switzerland, you have the right to: a) request access to your personal data; b) request correction of inaccurate or incomplete data; c) request deletion in certain circumstances; d) object to or restrict our processing; e) receive a portable copy of your data; and f) withdraw consent at any time for processing based on consent. You may exercise these rights by emailing hello@bekapps.com. You also have the right to lodge a complaint with your local supervisory authority.
12. Your CCPA Rights
If you are a California resident, you may: a) request to know the categories of personal information we have collected, used, or disclosed in the preceding twelve months; b) request deletion of personal information subject to certain exceptions; c) request correction of inaccurate personal information; and d) opt out of the sale or sharing of personal information (we do not sell personal information). We will not discriminate against you for exercising any CCPA rights. Submit verified requests by emailing hello@bekapps.com.
13. Automated Decision-Making and AI
AI-powered Services may generate content based on inputs you provide. These processes do not produce legal or similarly significant effects on individuals. You remain responsible for verifying the accuracy and suitability of AI output before relying upon or publishing it.
14. Children’s Privacy
The Services are not directed to children under sixteen in the EEA or thirteen in the United States. We do not knowingly collect personal data from such individuals. If you believe a child has provided data to us, please contact hello@bekapps.com and we will delete it promptly.
15. Changes to This Policy
We may update this Privacy Policy to reflect changes in legal requirements or our data practices. Material changes will be posted on our website or communicated via email and will take effect on the “Last updated” date shown above. Continued use of the Services after an update constitutes acceptance of the revised policy.
16. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, email hello@bekapps.com or write to Bek Apps, LLC, 1111B S South Governors Ave 29063 Dover, DE, 19904 USA.